Terms & Conditions
Company Information
Company Name: Ten Sol Software Private Limited
Website: https://onelead.in
Email: admin@onelead.in
Phone: +91 9313683602
Acceptance of Terms
By accessing or using OneLead, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.
Services
OneLead provides CRM, Lead Management, Follow-Up Management, Auto Dialer, Team Management, Attendance Management, Reporting, and related business productivity services.
User Accounts
- Users are responsible for maintaining account security.
- Users must provide accurate information during registration.
- Users are responsible for all activities under their accounts.
- Account sharing may be restricted based on subscription plans.
Acceptable Use
Users agree not to:
- Use the platform for unlawful activities.
- Upload malicious software or harmful content.
- Attempt unauthorized access to systems or data.
- Violate telemarketing, privacy, or data protection laws.
- Misuse customer information stored in the platform.
Telemarketing Compliance
Users are solely responsible for complying with all applicable telemarketing, calling, messaging, DND, privacy, and customer consent regulations applicable in their jurisdiction.
OneLead provides software tools only and does not control or monitor user communications.
Subscriptions & Payments
- Paid subscriptions may be offered.
- Fees are non-refundable unless otherwise stated.
- Subscription plans may change from time to time.
- Failure to pay may result in service suspension.
Intellectual Property
All software, branding, content, trademarks, logos, and platform materials remain the property of Ten Sol Software Private Limited unless otherwise stated.
Data Ownership
Users retain ownership of their business data, customer information, leads, and records stored within OneLead.
The Company acts solely as a service provider for hosting and processing such data.
Service Availability
We strive to maintain service availability but do not guarantee uninterrupted or error-free operation.
Maintenance, updates, technical issues, or external events may temporarily affect service availability.
Limitation of Liability
To the maximum extent permitted by law, Ten Sol Software Private Limited shall not be liable for indirect, incidental, special, consequential, or business losses arising from:
- Use or inability to use the platform.
- Data loss.
- Unauthorized account access.
- Service interruptions.
- User misuse of the platform.
Termination
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or applicable laws.
Privacy Policy
Your use of OneLead is also governed by our Privacy Policy:
https://onelead.in/pages/privacy-policy
Changes to Terms
We may modify these Terms & Conditions at any time.
Updated versions will be available at:
https://onelead.in/pages/terms-and-conditions
Contact Us
Ten Sol Software Private Limited
Email: admin@onelead.in
Phone: +91 9313683602
Website: https://onelead.in